Common Questions

Questions? Answered.

TrueLabs supports six sample types — all collected at home: blood (via our FDA-cleared upper-arm micro-collection device), saliva, stool, vaginal swabs, dry urine, and wet urine. Each kit includes everything you need with clear instructions and prepaid return shipping. We're one of the only platforms in the country offering this full range from home.

Our proprietary engine analyzes your 120+ biomarkers against 60+ clinical syndrome patterns simultaneously — from pre-diabetic cascades to early autoimmune signals. It computes 25+ derived clinical ratios (like HOMA-IR, Castelli Risk Index, thyroid conversion ratios) that standard lab reports never show. It tracks your results longitudinally to predict trajectories, and uses personalized reference ranges based on your age, sex, fitness level, and goals — not population averages.

A typical physician reviews your results in 3–7 minutes, checks values against population-wide ranges, and flags anything outside the standard window. Our engine evaluates every biomarker against your personal history, your wearable data, 60+ syndrome patterns, and personalized ranges — simultaneously. It computes derived ratios your doctor's lab report doesn't include. Then a licensed physician reviews the complete AI analysis and provides recommendations. It's not replacing your doctor — it's giving your doctor superpowers.

Our licensed physicians can prescribe hormone optimization (TRT, HRT, thyroid), GLP-1 agonists (Semaglutide, Tirzepatide), peptide therapy (BPC-157, growth hormone secretagogues, tissue repair, cognitive enhancement, longevity protocols), compounded medications from licensed 503B pharmacies, and evidence-based supplement protocols — all based on your lab data and clinical presentation.

Rupa Health is a lab ordering portal for practitioners — they connect to 30+ labs but don't analyze, treat, or track. Rythm Health offers monthly blood testing with AI insights but can't prescribe, can't fulfill treatment, only does blood, and doesn't integrate wearable data with lab results. TrueLabs is the only platform with 6 sample types, a clinical intelligence engine (60+ syndrome patterns, 25+ derived ratios), licensed physician oversight, treatment fulfillment, 150+ wearable integrations, and longitudinal tracking — all in one closed loop.

We integrate with 150+ devices including Apple Health, Garmin, WHOOP, Oura Ring, Fitbit, Dexcom CGM, FreeStyle Libre, Peloton, Strava, Samsung Health, Polar, Withings, Cronometer, MyFitnessPal, and dozens more. We ingest 22+ biometric data points — heart rate, HRV, sleep, recovery, activity, blood glucose, body composition — and correlate them with your lab results for insights no single-device app can produce.

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